We deliver to all major cities and regions. If your location is not serviceable, our customer support team will contact you to discuss alternative solutions.
Orders are processed within 1-3 business days of payment confirmation. Custom or made-to-order items may require additional time, which will be mentioned on the product page.
Domestic Deliveries: 5-7 business days after processing.
International Deliveries: 10–15 business days, subject to customs clearance and local regulations.
Shipping fees are calculated at checkout based on the delivery location, weight, and dimensions of the products.
All items are securely packaged to ensure they arrive in perfect condition. Fragile items, such as statues and frames, are double wrapped for added safety during transit.
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor the status of your delivery.
Customers are responsible for any customs or import duties applicable in their country. Please check your local regulations before placing an order.
In case of a missed delivery, our courier partner will attempt a re-delivery or contact you to arrange for a convenient time.
Delayed Deliveries:While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We appreciate your patience and understanding.
Damaged or Incorrect Items:If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with supporting photos. We will arrange for a replacement or refund as per our return policy.
For any questions or concerns regarding refunds or cancellations, please contact the Centre management: Phone: 03-3323 5259
